I’ve not received my maintenance payment from Student Loans Company (SLC).

I’ve not received my maintenance payment from Student Loans Company (SLC).


Answer

Please check that you have received an ‘Entitlement Letter’ from the Student Loan Company confirming that you have been successful in securing your maintenance loan. Within this letter it will outline when you should expect to receive these payments.

You must also have completed your online registration so we can notify Student Finance of this to allow for payments to be released. Please note that it can take 3-5 working days for the maintenance payment to reach you once you have registered on or after your scheduled payment date.

If you have completed your registration and have confirmed dates as to when you should receive these payments and the date has now lapsed you can contact SLC who should be able to provide you with an update by Telephone 0300 100 0607 or Textphone 0300 100 0622 Monday to Friday, 8am to 8pm. Saturday and Sunday, 9am to 4pm.

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  • Last Updated Jul 02, 2021
  • Views 94
  • Answered By Chloe Reid

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