Answered By: Amanda Swann Last Updated: May 26, 2016 Views: 27
Check that you are signed in to Library Search. Requests can only be placed once you are signed in. Clicking the Sign In for Request options button in the Get It tab for items in Library Search will ask you to sign in and allow you to place a request:
If Library Search shows there are copies of the book available at the library you wish to collect it from, then you will be unable to request. You would need to come in and collect the book from the shelf yourself.
Check that you have no outstanding fines or charges on your library account. You will be unable to place requests if you do have any.
Requests can only be made on physical items. Check that the item you are trying to request is not an electronic resource, such as a journal article or e-book.