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Answered By: Amanda Swann
Last Updated: Mar 10, 2016     Views: 68

If you get the error message ‘This printer is not allowed for secure printing’ while attempting to print a Document Delivery item please follow the steps outlined below.

  • To rectify the problem, click the Start button on bottom toolbar then select:
    • All programs
    • Adobe XI
    • Edit
    • Preferences from the Edit menu
    • Security (Enhanced)
    • Then in the Sandbox Protections area of the screen, un-tick the Enable protected mode at startup box
    • OK