Answered By: Alex Laing Last Updated: Jun 30, 2016 Views: 15
There is a wealth of help available to you to help you use the library. We recommend discussing your needs with Disability and Learner Support who will create a personal support plan that can be used university-wide. Information about your disability will only be shared if we are given your express permission to do so. Some examples of the types of support the library team offer are below.
The Library can arrange for books to be collected from the shelves on request. We request 24 hours notice to retrieve items. Items may be retrieved at shorter notice if staff are available to assist. The items are retrieved for you, and can be collected at any library Enquiry Desk by yourself or a nominated person.
To request retrieval of items in stock or add a nominated person to your library account, please contact the Library Enquiry Desk via telephone 0161 295 5535, or email firstname.lastname@example.org
If your Support Plan recommends extended loan periods and we will automatically amend your borrowing rights. Overnight loans will then be issued to you for two nights, one week loans for two weeks and if you collect an item against which a reservation queue exists it can be retained for two weeks instead of the usual one week.
A number of lockers are set aside for students whose support plans require them. They are quite large and enable you to store several books or other items rather than carry them around.
For those who use a text phone, ITS Service Desk is registered with Typetalk. Staff are available to help with queries during core hours, and a voicemail service can be used when staff are not available.
Printed guides can be made available in other formats or on coloured paper - please ask at an Enquiry Desk. You can also find our User Guides online.
We have a variety of software designed to help users. Jaws, Inspiration, My Study Bar, Adobe ReadAloud and Zoomtext are available at most sites and further software can be provided to you if you speak to Disability Services. Search for 'Software' in the FAQs for more details on each.