Answered By: Alex Laing Last Updated: Jan 26, 2017 Views: 30
Enquiry Desk: General Library help and questions about your borrowing account.
Telephone: +44 (0)161 295 5535. The telephone service is available Monday to Friday between the hours of 9am and 5pm.
Chat: The Ask a Librarian chat service is available 24 hours a day from every page of the library website and from Library Search.
Any of the contact methods to the right hand side of this screen can also be used.
Roving Support: Library staff can often be found roving the libraries or based at information points in addition to the Enquiry Desk. Please approach any member of staff in the library with any queries you have.
Academic Support Librarians: Contact the person who specialises in your subject area if you need help with finding information, referencing, Turnitin or online resources. In the first instance, email the subject team for your particular school. Details of your Academic Support Librarian can be found here.
Skills for Learning: Skills for Learning provides a wide range of online and face to face help to develop your study skills. Help on finding information for your assignments, referencing and IT and digital skills is provided. You can also book onto a number of sessions run by The Library and get one to one support. Skills for Learning can be accessed here.
AskUS: AskUS provide a wide range of services from registration to careers. If your query is not library related, for example about accommodation, it is likely that AskUS will be able to help. Their Wellbeing Service also provides support for non-university problems and consider no matter too small.
ITS Service Desk for computing related enquiries and help with passwords, email and Blackboard.
Fault Reporting: Log a problem online
Telephone: +44 (0)161 295 2444 (Mon-Fri 08:00 - 17:00 GMT)
Website: Click here