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Answered By: Amanda Swann
Last Updated: Jan 03, 2017     Views: 157

Yes. We will be in regular communication with you to your university email address. Where appropriate you will receive:

Weekly statement - A statement detailing all current loans on your account with due dates.

Recall notification A statement advising that a book you have borrowed will not be renewed as it is requested by another user.

Pre overdue letter A statement advising that a book you have loaned is due for return.

Overdue letter A statement advising that a book you have on loan has now passed its due date and is overdue for return.

All of our communications are sent as a courtesy only and should not be relied on to keep track of your due dates. Failure to receive notification is not a valid reason to remove any charges that you may have accrued as a result of books going overdue on your account. Borrowers can view their account details in Library Search via the website, at a library borrowing machine or by contacting library staff.