Answered By: Amanda Swann Last Updated: May 26, 2016 Views: 38
We will do our best to get the book you have requested ready for you as quickly as we can. If a borrower has an book on loan we will have to wait for that book to be returned. The due date for requested books that people have on loan will not change. We charge those returning books late to encourage prompt returns.
We cannot guarantee a waiting time for you but we aim to fulfil all requests within two weeks.
If a request cannot be fulfilled in that time we will contact you to advise on alternative methods to obtain the book.