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Answered By: Amanda Swann
Last Updated: Jun 13, 2017     Views: 13

If you’ve forgotten your password for your student email account, then you must reset your password via the Password Reset link on the Student Channel, by selecting the Change your Office 365 password option.

Please do not reset your email password via the ‘Forgot your password’ link on the Office 365 webpages – use the Password Reset link on the Student Channel.

More information about problems with your email account can be found on the IT Services help pages: http://www.its.salford.ac.uk/students/office365/faq