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Answered By: Dan Leach
Last Updated: Nov 20, 2017     Views: 125

If books are showing as ‘LOST’ on your library account, then this is because they have either been overdue for more than five weeks or you have advised us that the item is lost. Once an item is listed as 'LOST' an invoice for the replacement cost of the book will be raised, unless the book is returned. Books showing as 'LOST' cannot be renewed. If you have any items showing as ‘LOST’, your library account will also be blocked and you won’t be able to borrow any more books.

If you have any books which are showing as ‘LOST’, then they need to be returned to us as soon as possible. You will not then need to pay the invoice if the item is returned, that is unless the item is very overdue (more than fourteen weeks) in which case the library will have added it to our purchasing procedures and you will have to pay regardless of whether the item is returned. If you are unable to come into the university to return the books, then you can consider posting the books back to us via recorded delivery. Please note, this is at your own risk and you will still be responsible for the cost of the book if it gets lost in the post.

If a book is showing as ‘LOST’ which you think you have already returned to the library, please contact us as soon as possible and we will perform a shelf check to see if the book is in the library. If the book is found, then we will clear it from your account and you will no longer have to pay the charge. If we do not locate the item as a result of a shelf check it will remain on your account and you will remain responsible for it.

More information about lost books, and your library account, can be found at http://www.salford.ac.uk/library/use/library-account. Information about lost books is under the ‘Fines & Charges’ tab.